mms99 Terms and Conditions

mms99 is an online casino and betting platform that provides various gaming services for players in Bangladesh. These Terms apply to all our services, including games, promotions and other features.

mms99 reserves the right to modify these Terms at any time. Any updated Terms will take effect immediately upon publication on the website. It is your responsibility to visit this page regularly.

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect. These Terms may be interpreted in both English and Bengali, however in the event of a dispute the Bengali version shall take precedence.

2.1 Age Restriction

You must be at least 21 years old to open an account and play on mms99. We may request identity documents or other verification at any time to confirm your age. Minors are strictly prohibited from accessing this platform.

2.2 Registration Process

You must provide accurate and complete information during registration. Providing false information may result in immediate account cancellation and forfeiture of any deposited funds or winnings. Each person may open only one account.

• Provide your name, date of birth and contact details accurately.
• Opening more than one account under the same person's name is prohibited.
• After registering an account, an identity verification process may need to be completed.
• Bangladeshi citizens and residents may register on this platform.

2.3 Identity Verification (KYC)

To ensure security and prevent money laundering, we may request documents such as a national identity card, passport or driving licence. If KYC documents are not submitted within the specified timeframe, withdrawals may be temporarily suspended.

Maintaining the security of your account is entirely your responsibility. Keep your login credentials confidential and do not share them with any third party. If you suspect unauthorised access to your account, contact our support team immediately.

• Keep your password strong and unique — change it regularly.
• Always log out after using a public device.
• Contact our support for any changes to your account details.
• Inactive accounts may be marked as dormant after a set period of time.

All transactions made from your account will be treated as your own activity, unless you have reported unauthorised access through our approved process.

4.1 Deposit Rules

The minimum deposit amount at mms99 is ৳200 (for all methods). We support the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. Deposited funds are generally credited to your account instantly.

• Minimum deposit: ৳200 (for each method).
• Deposit methods: bKash, Nagad, Rocket, Upay, bank transfer.
• Depositing from an account registered in someone else's name is prohibited.
• Keep proper records of each deposit transaction.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes. Your KYC verification must be complete before you can withdraw.

• Minimum withdrawal: ৳1,000.
• Processing time: 5-30 minutes.
• Withdrawals can only be made to a method registered in your own name.
• Withdrawals may be restricted if the wagering requirements on a bonus have not been met.
• Additional verification may be required for unusual or suspicious transactions.

5.1 Welcome Bonus

mms99 offers new players a 100% first deposit bonus of up to ৳20,000. To receive this bonus, you must select the bonus activation option when making your deposit.

5.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. This means that after receiving the bonus, you must wager 25 times the bonus amount before making a withdrawal request. For example: if you receive a ৳1,000 bonus, you must wager ৳25,000 before withdrawing.

• Bonuses expire within a set timeframe, as stated in the promotion details.
• There may be restrictions on using a bonus in certain games or game categories.
• mms99 reserves the right to modify or cancel any promotion.
• If evidence of bonus abuse is found, the bonus may be cancelled and any associated winnings forfeited.
• Only one welcome bonus applies per person, household or IP address.

5.3 VIP Program

Our VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. As you reach higher tiers, weekly cashback benefits increase — up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum and 1.5% weekly cashback at Diamond.

Each game on mms99 has its own rules, which are displayed on screen before the game begins. Players are advised to read and understand these rules at their own responsibility.

• The outcome of each bet is recorded automatically and credited or deducted from the user's account accordingly.
• In the event of a technical error, mms99 reserves the right to redetermine the correct outcome.
• mms99 reserves the right to void winnings resulting from an obvious technical error.
• If your internet connection is lost during a game, any active bets will be settled based on server-side data.
• Maximum winnings may be capped for certain games.

Live casino games are operated in real time and their outcomes are determined by live dealers. These games are regularly monitored to ensure fairness.

The following activities are strictly prohibited on mms99. Violations may result in permanent account cancellation and forfeiture of any balance.

• Operating multiple accounts or using proxies to claim multiple bonuses.
• Using fraudulent methods, software or bots to play games.
• Any attempt at money laundering, with or without a paper trail.
• Opening or operating an account using another person's identity.
• Attempting to hack or gain unauthorised access to the system or network.
• Colluding with other players to gain an unfair advantage.
• Creating an account with a false identity or incorrect information.

mms99 gives the highest priority to the protection of your personal information. We keep all data secure using SSL encryption technology. Your personal information will not be sold to any third party.

To learn more about how your information is collected, used and stored, please read our Privacy Policy. The Privacy Policy is an integral part of these Terms.

• All game activity is recorded to ensure fair play.
• Financial transaction data is handled through secure and encrypted channels.
• Information will only be shared with third parties where required by legal obligation.

mms99 places the highest importance on responsible gaming. Gambling is a form of entertainment, but it carries the risk of addiction. We encourage all our players to play responsibly.

• Play within your budget — never place bets when you are in financial difficulty.
• Use the option to set deposit and spending limits on your account.
• Use the self-exclusion and break options when needed.
• Do not play when you are under stress or feeling low.
• This platform is for people aged 21 and over only.

Visit our Responsible Gaming page to learn more about responsible gaming.

mms99 reserves the right to suspend or permanently close any account in the following circumstances:

• In the event of a breach of any provision of these Terms.
• If fraud or deception is suspected.
• If money laundering is suspected.
• If evidence of operating multiple accounts is found.
• At the user's own request for self-exclusion.

Upon account closure, if no breach of terms has occurred, any valid balance will be returned within 7 business days. You may also request account closure at any time through our support team.

mms99 is not liable for:

• Any loss caused by an internet connection failure.
• Loss resulting from the actions of a third party.
• Service disruption caused by a natural disaster or unavoidable circumstances.
• Loss caused by the user's own negligence or error.
• Financial loss resulting from losing a bet.

Our maximum liability will never exceed the amount you deposited in direct connection with the incident in question.

mms99 reserves the right to change, amend or update any part of these Terms at any time. A notice will be displayed on the website before the changes take effect.

If you continue to use the platform after updated Terms have been published, you will be considered to have accepted the new Terms. We therefore recommend visiting this page regularly.

If you have any questions, complaints or disputes regarding these Terms, please contact us. Our support team provides assistance in Bengali 24/7.

After receiving a complaint, we will investigate and get back to you as soon as possible. Complex matters may take some time to resolve, but we handle all complaints with care.