mms99's Privacy Policy

We collect various types of information to provide you with the best possible service and to meet our legal and regulatory obligations. Details are provided below:

2.1 Registration and Identity Information

When you create an account, we collect the following information:

• Full name and date of birth
• Email address and preferred language of communication
• Password (stored in encrypted form)
• Nationality and country of residence
• A copy of a government-issued ID for identity verification (where applicable)

2.2 Financial and Payment Information

To process transactions, we collect:

• bKash, Nagad, Rocket, or Upay account numbers (in masked form)
• Bank account details (when bank transfer is used)
• Deposit and withdrawal history
• Transaction date, amount, and method

We never store full bank card numbers, CVV codes, or PIN numbers. All payment information is protected by SSL encryption.

2.3 Gaming and Activity Information

• Game play history, bet amounts, and results
• Records of bonus claims and usage
• Session duration and play patterns
• Self-exclusion or responsible gaming preferences

2.4 Technical and Device Information

When you use our platform, we automatically collect:

• IP address and device type
• Operating system and browser information
• Cookie and session tracking data
• Navigation patterns and page views on the platform
• Referral source (where you came from before visiting our site)

mms99 uses your personal information only for specific, legitimate, and clearly defined purposes. The main reasons we use your information are as follows:

mms99 does not sell or rent your personal information. However, information may be shared with specific third parties in the following limited circumstances:

4.1 Service Provider Partners

We work with payment processors (bKash, Nagad, Rocket, Upay, banking partners), technology infrastructure providers, and game software suppliers. These partners receive only the minimum information necessary to provide their specific services, and they are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

When required by law, court order, or the direction of a regulatory authority, we are obligated to disclose your information to the relevant authority. This includes investigations into money laundering and fraud.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred. In such cases, we will notify you in advance and the new entity will also be bound by the terms of this Privacy Policy.

Our platform uses cookies and similar technologies to enhance your browsing experience and ensure the proper functioning of our services.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, perform security checks, and ensure the continuity of your gaming session. Disabling these cookies will prevent the platform from working properly.

5.2 Functional Cookies

These cookies are used to remember your language preferences, preferred game categories, and display settings, so you have a familiar experience each time you log in.

5.3 Analytics Cookies

These cookies collect statistical information to help us understand which parts of our platform are used most, where issues arise, and how users navigate. This information is analyzed in aggregate form and is not used to identify individuals.

You can manage cookies by changing your browser settings. Please note, however, that disabling certain cookies may cause some features of the platform to not work properly.

mms99 treats the protection of your personal information as a top priority. We apply industry-leading technical and administrative security measures:

• SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption, keeping information exchanged between you and our servers secure.
• Encrypted Storage: Sensitive data (passwords, financial information) is always stored in encrypted form.
• Access Controls: Only authorized personnel can access your information, and every access is logged.
• Two-Factor Authentication: An additional verification layer is available to protect your account.
• Regular Security Audits: Our systems undergo regular security assessments.
• Data Minimization: We collect only the information that is necessary — collection of excess or unnecessary data is avoided.

However, no method of data transmission or storage over the internet can be claimed to be 100% secure. If a security incident is suspected, we will notify affected users in a timely manner.

We retain your information only for as long as it is needed to fulfil the purpose for which it was collected, or as required by legal obligations.

mms99 believes you should have control over your own data. We provide the following rights:

8.1 Right to Access Information

You may contact us at any time to find out what information we hold about you. We will provide a copy within a reasonable time of your request.

8.2 Right to Correct Information

If the information on your account is incorrect or incomplete, you may request that it be corrected. Most information can be updated directly from your account settings.

8.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. Please note, however, that we may be obligated to retain some information for a specified period due to legal obligations or ongoing disputes.

8.4 Opt Out of Marketing

If you do not wish to receive promotional emails or notifications, you may opt out at any time via our live chat or email. Important account-related notifications (transactions, security alerts) will always be sent.

8.5 Right to Lodge a Complaint

If you have any privacy-related concerns or complaints, please contact us directly in the first instance. We will work to resolve your complaint within a reasonable time.

To exercise any of the above rights, contact our support team via our 24/7 live chat.

mms99 provides services only to those aged 21 and above. We do not knowingly collect personal information from minors. Age is verified during the registration process, and additional identity verification is in place for suspected cases.

10.1 Policy Changes

We may update this Privacy Policy from time to time. For significant changes, we will post a notice on the platform and notify registered users by email. Continued use of the platform after any changes means you have agreed to the updated Policy.

10.2 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following ways:

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This privacy policy applies to all services on the mms99 platform. By using our services, you agree to the terms of this policy. For more details, please visit our Terms and Conditions and Responsible Gaming pages.